We had to restart our HSM, this appears to have caused the KRA subsystem to go into a disable state. This resulted into all future attempts to start pki-tomcatd.target failing to deploy the KRA service.
After banging my head for an hour, we finally found the problem:
[root@kra01 ~]# pki-server subsystem-find
1 entries matched
Subsystem ID: kra Instance ID: pki-tomcat Enabled: False
Flipping this to enabled allowed a subsequent systemctl restart to bring up the KRA service.
[root@kra01 ~]# pki-server subsystem-enable kra
Enabled "kra" subsystem
Subsystem ID: kra Instance ID: pki-tomcat Enabled: True
So the question is, why are we doing this in the first place? If there is an error that caused the KRA to not deploy, it seems the correct behavior would be to keep trying on subsequent service starts not to give up altogether.
Metadata Update from @mharmsen: - Custom field rhbz adjusted to https://bugzilla.redhat.com/show_bug.cgi?id=1432229
Metadata Update from @mharmsen: - Custom field component adjusted to General - Custom field feature adjusted to '' - Custom field origin adjusted to RHCust - Custom field proposedmilestone adjusted to '' - Custom field proposedpriority adjusted to '' - Custom field reviewer adjusted to '' - Custom field type adjusted to defect - Custom field version adjusted to ''
Metadata Update from @mharmsen: - Issue set to the milestone: 0.0 NEEDS_TRIAGE (was: 10.4)
Metadata Update from @mharmsen: - Issue priority set to: 3 - Issue set to the milestone: 10.4 (was: 0.0 NEEDS_TRIAGE)
This is fixed in ticket #2699. All subsystems are now reenabled on startup.
Metadata Update from @edewata: - Issue close_status updated to: duplicate - Issue set to the milestone: 10.4.6 (was: 10.4) - Issue status updated to: Closed (was: Open)
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